How do galleries and museums actually verify who's allowed to pick up a valuable artwork?
I was watching a youtube video about fine art logistics and one thing surprised me. If a painting worth hundreds of thousands or even millions is being moved between a collector a gallery or a storage facility how does the pickup actually get authorized? I found a case where someone showed up with what looked like legitimate paperwork and email authorization and the artwork was released before anyone realized the documents had been fabricated.
That made me wonder how the industry handles this today. Is it still mostly paperwork phone calls, and chain of custody procedures or are there identity verification tools being used now? The video was talking about Kibu being used but I couldn't really understand how it was done.
Would love to hear from anyone who's worked in museum/collections/galleries or art logistics. It seems like one of those industries where one mistake could be incredibly expensive.