u/Nephty000

Issue with an Orbitrap Q Exactive: bakeout heater failure: 2 bulbs broken

Hello, I did a routine cleaning on my orbi today (cone and capillary cleaning). After restarting the electronics, I went to start a bakeout and got this message.

Anybody has info about this? Is it something I can fix myself or I need to call Thermo in?

I saw these bulbs are in the vacuum chamber so I guess this is likely a « call Thermo » $$$ issue.

How much should it cost to repair?

Thank you very much

u/Nephty000 — 6 days ago