
HDFC ERGO Optima secure+ “Favourable Experience Discount” confusion
I’m checking HDFC ERGO Optima Secure Plus and saw this:
-21% favourable experience discount for first-time buyers
-18% on renewal
I saw an image in twitter(attached) which has created confusion.
How exactly does this work in subsequent years?
If I remain claim-free, will I continue getting 18% every renewal?
And if I make a claim once, does the discount reduce permanently or only for the next renewal cycle?
Also, is this discount recalculated every year based on claim history?