Should I get Quantum Fiber?
I currently have Xfinity/Comcast internet. Service has been good, but price keeps going up and I know I can get cheaper faster service through quantum. When I looked at them about two years ago, I got so frustrated by the set up and lack of customer service, that I decided I’d rather pay twice as much for Comcast did not deal with them. My contractors up that I’m looking at quantum again. My main question is, can I expect reliable service with low downtime if I switch over to this? Due to work, I can’t afford outages where quantum won’t get back to us or restore service quickly. I can deal with crappy phone support to a degree as long as I can expect reliable service and quick repairs. Has anybody had a recent outage for more than a few hours that they haven’t been able to get fixed? Has it generally been reliable for most people?