San jose service center disappointment
[Update] Bud the service manager called and really actually was great. They are going to give me a free detail, re take the car to fix the issues, give me a free annual service and make sure to get it right and send videos before sending it back. So, I am cautiously optimistic. Also @takeshijin below helped me find the issue. King!
They had my car for 3+ weeks. I had the car in detail condition came back scuffed and trashed AND none of the major issues were fixed ( audio/ andoid auto/ passive unlock). They claimed to have fixed one of them and couldn't reproduce the other. I literally sent them videos of the issues as soon as I got it back. All the service manager could offer was to " send info to managment".
I legit liked the company before this. Im supposed to get a call tomorrow, lets see if they do anything ( i doubt it). Biggest frustration is that the issues with the audio are not only still there, they are worse now.
Be warned.