u/No_Code4755

First time ordering directly from Ordinary and I’m going back and forth with DHL and USPS as they’re both saying each other has the package and called Ordinary several times just to get an automated response saying high volume and get disconnected. Sent Ordinary a message yesterday still waiting for a response. Package was shipped on 4/27 should’ve arrived this week and it’s been a horrible experience as a first time order. I could’ve ordered from Ulta which I regret. I’m in NJ anyone else has had shipping delay issues and is this typical with ordering directly from Ordinary?