Am I required to replace an internal sliding door on my rental if tenant is complaining that it’s faulty when it’s not?
We have a sliding aluminium door between the kitchen and living room - which the tenants has advised our agent to keeps coming off the rails.
Upon inspection and with a tradie. It’s confirmed there’s nothing wrong with it.
Per a tradie - this would only happen if during sliding if they lift up the door or push against it excessively. We have an email from the tradie as well saying this.
We have informed the agent and have said we won’t be replacing it when it’s not faulty. But the agent said that the tenant will be taking us to tribunal because it’s faulty and needs replacing.
Should we just ignore this.