using AI for email responses
This is really just a rant and just to get others' thoughts about the use of AI.
Bit of background, I am a lead nurse, so I do a bit of management and a lot of clinical work. My service (like most) is struggling at the moment with not enough staff and overload of patients. I have been working excessive hours unpaid ( I know I shouldn't do this, but I am concerned for patients). I have escalated my concerns verbally and by email.
Every time I escalate my concerns, I get emails back that I can tell have been run through Co pilot or chatgpt. I think this comes across as unprofessional and disrespectful. Like can they care any less?
I think AI is useful. I use it myself to help structure some of my emails. But I put the bulk of the email together myself and just run it through co-pilot to ensure I am being polite and not emotional. However, the responses I have been getting back just look like the manager has copied and pasted my email into co-pilot and asked for it to give a response. I can see they don't even check the grammar and punctuation because it has those telltale signs of AI with the long forward dash rather than a comma. I find it lazy and rude.
Anyway, that's my rant. I don't feel heard. But I guess most of us are probably feeling that way.