u/No_Savings_4935

Hi everyone,

I just got a new Tello eSIM while I'm outside the US. The eSIM installed successfully, my Tello account shows the line is active and I have a phone number, but my Pixel only says "Emergency calls only."

The bigger problem is that I can't enable International Roaming because Tello says the line must first be used in the US. But since I'm outside the US, I can't connect to the T-Mobile network in the first place.

Has anyone been in the same situation? Is there any workaround, or can Tello support enable roaming manually? Other than asking for a refund, is there anything else I can try?

Any advice would be appreciated. Thanks!