u/Not_going_to_make_it

After contacting Palmetto Foods via email and hearing nothing back and mentioning it to the people that work there who dismissed it, I figured I would bring it up here. I order from Palmetto on Clement all the time and I always mark no bag for takeout, but it still charges you for a bag. This has happened to me at least 10 times and nobody seems to fix it. I'm wondering if they are doing this to everyone all day, 7 days a week, at all locations, that's significant money. Anyone else have this experience (See receipt)