u/Ok-Consideration-146

I started my Common App before the roll-over for the 27-28 applicants and had no issues with the website itself until I logged on today to re-enter my SSN and upload my Permanent Resident card. Right after I did those two things, my entire family section disappeared leaving only the "Household" tab. Nothing in my "Profile" tab said nor asked anything about whom do I make my permanent residence with. I've been trying to fix this for 2 hours now and Reddit is literally my final solution, PLEASE HELP.

Update : I reached out to Common App support and it’s an issue on their end, they know about the bug and is actively fixing it.