▲ 1 r/Zendesk
Lite Agents don’t see their form submissions in My Requests
I know that this is a Lite Agent limitation but all of our internal employees use the help center for submissions to our support agents. They select a form and submit but those submissions don’t appear in the “my requests” in the help center. Does anyone know of a fix or work around where they can see their requests there?
u/OkMarsupial7338 — 4 days ago