u/Ok_Economist_8012

I no longer work for the company that provided break-fix IT for this client, but I still keep in touch with both the client and the company that serviced them.

I presented the client with an MSA from my new company, but they decided to go with someone else.

Here is the tricky part: I can get the passwords and have the knowledge to help them with a proper offboarding. We serviced them for about 4 years with no MSA or any written agreement (my ex-boss never presented a contract—that’s a whole other story), and we never even did a proper onboarding.

To complicate things, my ex-boss's company is about to close its doors at the end of this month.

Should I even help?