u/Ok_Hyena_6614

I’m looking for advice and wondering if anyone else has dealt with Bumble Bee Boot Company or a similar situation.
My vehicle was booted for allegedly not paying for parking. The problem is that I actually tried to pay. I scanned the QR code provided for parking payment, but the payment system was unavailable/not working. It gave me a message along the lines of “not available at this time,” so I was unable to make the payment.
What makes this even more frustrating is that I’ve tried contacting Bumble Bee Boot Company to dispute the boot, but they seem to be almost completely unreachable.
The email address listed on their page is fake/non-operational. My email did not go through, so I wasn’t even able to successfully contact them that way. I also called the phone number listed on their page, and it went straight to voicemail.
I’ve searched online for other ways to contact them, but there is very little information available. They seem to be almost completely off the grid online, which makes it extremely difficult to dispute the charge or even get an explanation.
Has anyone here dealt with Bumble Bee Boot Company before? If so, how did you get in contact with them, and were you able to successfully dispute a boot?
Also, what would you recommend I do from here? Should I contact the property owner, parking lot operator, city, or someone else? I’m trying to figure out what options I have before paying a fee that I believe I shouldn’t be responsible for.
Unfortunately, I don’t have any photographic or other evidence that the QR code wasn’t working. I’m going off my recollection of what happened when I attempted to pay.
If anyone has dealt with this company specifically, or has had a similar experience where a parking payment system wasn’t working and they were still booted, I’d really appreciate hearing how you handled it.
Any advice on who I should contact or what steps I should take would be greatly appreciated.