SMVT Railway broke my scooter
I just got my scooter parcel from to SMVT. The parcel was supposed to be delivered on the morning 4:40AM but after waiting for hours I finally received it at 9:30 AM. Now even then I was calm but after looking at my scooter I found the handle was broken into 2 pieces!! And when I asked the delivery officer he told me to visit some other railway office, to which I went to twitter and complained to rail madad where they opened and shut the case in 30 mins by saying that the parcel when inspected during loading and offloading had no damage when the railway officer himself confirmed that they saw the damage while offloading and made me write the issue in a receipt. Now I am stuck in this mess where I have to pay god knows how much to fix my scooter which railway broke and refusing to acknowledge.