▲ 12 r/SmartRings
Ultrahuman customer service is nonexistent
my ring battery started dying within hours and it won’t connect to my phone. this happens every couple of months. usually i message customer service through the app and a human employee has to reset the ring on their end.
now there’s an AI bot that handles customer service. i literally cannot contact a real person to help me— no phone number, no email address. the AI bot said it would take 48-72 hours for someone to help me. it’s been 10 days.
Ultrahuman rings are not good enough to have AI handle customer issues. will probably get rid of this thing. don’t buy it.
u/OppositeDifferent820 — 7 days ago