Freepik rejecting 4K AI-generated PSD mockups for "low resolution" while Vecteezy accepts everything? Anyone else dealing with this?
I’ve been a Freepik contributor for a few years now, and I also cross-post the exact same assets over to Vecteezy.
Currently, I have decent amount of assets on Freepik. Most of my work involves AI-generated images, but I don’t just upload raw photos. I turn them into high-quality PSD mockup files for wall art, apparel, business cards, etc., to add actual value.
Lately, I’ve been running into a massive brick wall with Freepik's review process, and it’s getting incredibly frustrating.
Freepik's official rules state a minimum requirement of 1000px for PSDs and 2000px for previews. However, they started rejecting almost every 2048px asset I uploaded, even though the quality was perfectly decent.
When I reached out to support, they sent me a screenshot as "proof" showing my asset zoomed in to over 200%. Obviously, if you zoom into any image by 200%–300%, it’s going to look pixelated or blurry. I think fellow Freepik contributors know how bad their customer support can be, always replying with copy-and-paste messages, and sometimes it feels like they don't even read what you wrote.
To counter this, I switched to generating 4K images using Google AI Studio. But here is the kicker: Freepik is still rejecting my 4096px, 300 DPI PSD files, citing "low resolution" or "low resolution preview."
The images are objectively high quality. Right now, 4K is pretty much the upper limit for standard AI generation tools. I honestly don't understand what resolution they are actually looking for at this point.
It really feels like their instruction sheet completely misleads contributors who create AI-integrated assets. I'm putting in the extra work to build realistic, multi-layered PSD templates, not just dumping raw AI generations onto the platform.
Meanwhile, Vecteezy accepts every single one of these exact same uploads without a single issue.I have attached a few of the rejected images here for you guys to see. Is anyone else experiencing this with Freepik lately? How are you getting your AI-based PSD mockups approved, or have they just tightened the rules to an impossible standard?
