Dental clinic charging high admin fee to access dental scan
I had an exploratory consultation with an orthodontics clinic where facial photos, a CEPH and a dental intraoral scan (not CBCT) were taken of my teeth. I paid $100 for this. I was not satisfied with the treatment plan offered as it did not address my needs and so proceeded to explore out if state options. One dental clinic requires me to share the intraoral digital scan taken so I reached out to the previous orthodontist clinic to get a copy for myself. They were reluctant to share this and finally responds with email asking my for an "admin fee" of $270 before they would share my scan. Is this legal? How can they charge so high for a patient release information? We have had a back-and-forth email exchange which does not seem to be going anywhere. How do I sort this out?
Note that during their consultation I never even got to see the orthodontist. The treatment coordinator took my pics and sent to the orthodontist who gave feedback and they shared the feedback with me. Even when I had questions and required to speak to him for a review this was not granted.