Stuck
My company produces a Windows device driver and we were caught off guard by the Microsoft April 2026 driver enforcement. We signed up for the Windows Hardware Compatibility Program to get our device driver signed. They do real-world verification on your company and the individual signing up for the program.
Yet after seven days I still do not have any workspace showing in my portal. I'm expecting to see a hardware workspace there, but they only option under Workspaces is 'My Access' with a plus button. I.E., still blank.
All verification has completely successfully. Legal business profile says Vetting status : authorized. Under Legal Business Profile Verification, it says verification status : Authorized.
We uploaded our Extended Validation certificate and it says status : active.
My logged in user has the role of "Global admin (has full access to all administrative and PArtner Center features).
When I try to register for the Hardware program again (as a test) it says "Active in : Hardware".
You can't contact them about workspace issues without at least one workspace already being present, so I can't get to a human about the problem. Any advice?