i'm trying to buy a replacement bezel for my sub39, have emailed a few times and filled out the customer support form with 0 response other than try the "we have received your email and will get back to you within 2 business days". anyone else having trouble lately?
located in canada. about once a week in summer months i go hiking with my dog for about 4-6 hours in the woods, and we usually end up swimming across a lake as part of the adventure. i'm using a small dry bag as a knapsack containing 2L water, some snacks, water shoes, lifejacket for the dog and lifejacket for me, wallet & phone. the lifejackets are light but bulky and hang outside the drybag and sometimes bang against the side of my body when hiking. when we get to the lake i put socks/shoes/all dry stuff inside the bag and trail it behind me like a flotation device. i wear light shorts that double as swim trunks. the problem is after the 3 hour mark everything starts becoming uncomfortable and i have the feeling there is better gear out there. the dry bag rubs against my shoulders, some of the wet gear doesn't dry out quickly, my shorts even when dry get a little abrasive, etc. the dog is 70lbs and could carry some gear if that helps, she has a dog knapsack but isn't thrilled with it and it wouldn't fit in the dry bag amd she can't wear it while swimming. i keep water in 2x1L nalgene bottles and they roll around in the bag at the beginning of the hike and throw off the weight. any suggestions welcome.