u/Pedro_Carvalho09

Tracked my dispute outcomes over six months. Responses submitted within 24 hours of the chargeback notification won about 61% of the time. Responses submitted between 24 and 72 hours won around 31%. Same quality of evidence, same product types, just different response times. I always knew faster was better but I didn't realize the gap was that dramatic. Most merchants I talk to are still batching their responses weekly and wondering why they keep losing.

Evaluating different recovery platforms and noticed some charge a percentage of the chargeback amount regardless of outcome while others only charge on wins. One provider quoted me 25% on recovered chargebacks which seems reasonable. Another wants 15% on every chargeback they handle win or lose. Did the math and the second option costs way more despite the lower percentage. Is the pay for performance model standard or are there legit reasons some platforms charge on all disputes?