Team cutbacks
Does anyone have experience with upper management eliminating job positions? Wondering if someone can shed some insight on a similar situation's outcome 6 months or a year into it. We have fired several people and used it as an opportunity to permanently eliminate that job position and give its responsibility to other people. This has happened like 3-4 times for one service and parts team with no promises of hiring again. We are so stressed out that people are walking away for a few minutes just so they don't crash out in front of a customer what do we do? This seems so unsustainable like the whole thing is just going to collapse if someone calls out sick. I even mentioned this and they are sickeningly optimistic like people will never call out or have health issues ever.