How do you make the case for your own promotion when L&D impact is so hard to measure?
I'm three years in and ready to push for a senior title, but I'm struggling to build the business case for it. In other functions — sales, engineering, marketing — impact has cleaner numbers. In L&D I can show completion rates and Kirkpatrick Level 1 scores, but everyone knows those don't prove much about actual performance change.
How have people in this field made a compelling case for promotion when the metrics are fuzzy? Did you tie your work to business outcomes retroactively, or build measurement in from the start? I want to walk into this conversation with something more than "the feedback was positive."