u/Playful_Succotash_14

I’m a banker and helped my client open a big big CD account a week ago. However, today I found out that the lead teller (teller manager) mistakenly deposited this huge check to someone else’s account by entering one digit wrong , and that check was already partially withdrawn by that person. My bank didn’t require an override or approval for this transaction im guessing cause the client is a private client and has high limits. And the wrong account happen to be a different CD that’s maturing too! While the check was supposed to be in my client’s CD, the rate has already dropped meanwhile; and I’m losing a big ticket sales. Talked to my manager and he’s making calls to fix this.
What is going to happen? How’s the process going g to be?