u/Popular-Cod-8216

▲ 11 r/AirBnB

No water at all, all day- preplanned but not made aware… what do we do? [Florida]

We are at an airbnb, got here on Thursday and scheduled to leave tomorrow morning.

Waking up this morning at 7, the water was off and upon a quick google, it was scheduled to be off until 9pm.

We asked our host if he was aware since it was pre-scheduled (we also asked the neighbors who were aware) and he said he wasn’t aware.

We cannot cook, shower, flush the toilet, wash our hands or drink water for 6 hours as of now. Possibly for 14 hours.

We contacted our host and he just said sorry. Is this a small oops or should we be asking for some sort of concessions?

We ordered water bottles and gallons of water to drink/cook/flush the toilets but it seems like
they shouldn’t have allowed bookings today.

Thoughts?

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u/Popular-Cod-8216 — 12 days ago