u/Poshy_Yes13

I’m trying to schedule my CCNA exam but going through CertMetrics keeps declining my login credentials. I’m able to login to netacad using the same user/password, but when it makes me do it through CertMetrics it says my password is incorrect.

I attempted to reset my password but I’m not receiving an email, not even in my spam folder. I went onto my account through netacad and changed my email to a backup one just in case it was messed up but I’m still not receiving a password reset email.

Helpppp I can’t schedule my exam