u/Prestigious_Bee_3574

Anyone here work in a contact/call center operations role / high velocity or transactional sales like financial services, insurance, other service based tech orgs, etc.?

Trying to network a bit more with people in my new space, as I come from B2B mid-market/enterprise sales historically and transitioned into a role that primarily is contact/call center driven for sales and support.

Would love to understand if you’ve seen any success with specific AI implementations, what tools are in your tech stack, and any creative routing and/or account/lead ownership tactics.

Nothing terribly specific, but finding it to be harder to find connections in similar roles so figured I’d start here.