Polestar 3 won't charge at my home charger, but charges fine everywhere else
Hi all,
My Polestar 3 has stopped charging at my home charger (Easee), and I've run out of ideas. Hoping someone here has seen this before.
What I've tested
- My neighbour's Volvo EX90 charges normally on my home charger.
- My P3 charges normally on my neighbour's charger, and on public AC and DC chargers.
So both the charger and the car's on-board AC charger seem fine. The problem only occurs with my car on my own charger at home. The home charger app reports that the car is refusing to charge after half a minute, and then a bit later the car shows a charging error with a red light at the charging port.
What I've tried
The car and charger were linked through the Polestar Energy app. I unlinked them and then deleted the app, but nothing changed.
My theory
Since the hardware seems fine, I suspect there's still a link, charging profile or schedule active somewhere in the backend, possibly tied to my home location or to this specific charger, that blocks charging at home.
Questions
- Has anyone had a similar issue after using Polestar Energy (or another smart charging service)?
- Does the car store charging settings per location or per charger, and is there a way to reset them?
- Any other things I should check?
I've also contacted Polestar support, but haven't been helped so far.
Car: Polestar 3 Performance 2024, latest software
Thanks!