Music shop cooked my flagship digital piano amplifier board when I took it for repairing. How to confront and get some compensation?

I have a Privia PX770 by Casio. It's a flagship digital piano that costs 70,000 rupees new. It suddenly stopped powering on so I sent it to a nearby music shop with a 4.9 star rating on google and he sent it to 2 professionals apparently. He told me neither of them could figure out the problem after making me wait for nearly 2 weeks. Didn't update me on the progress. Didn't do anything. And had the guts to ask for a diagnostic fee of 600 rupees which I refused because why would I if he couldn't even figure out the problem.

After taking it to an actual professional myself after loads of searching, the motherboard got repaired at a reasonable price BUT the amplifier board was apparently fried and overheating which was causing the piano to not produce sound for longer than 30 seconds. New ones by casio cost upwards of 30k. The previous shop told me the guy tested with a new external IC and the current technician told me that is exactly why the circuits got absolutely fried because they didn't know what they were doing and never checked the piano properly to identify the root cause, causing an overload and thus frying the whole circuit.

What can I do? And how can I get some sort of compensation for this incompetence? I'm genuinely so devastated right now.

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u/PriyavarMakol — 8 days ago

For Sale Yamaha F310, Sqoe Sest 610 and Fender Mustang LT25

Selling used Yamaha F310 Acoustic Guitar. Minor wear and tear from percussive playing and use.

Price: 6,999 INR. Can come and check.

Also selling

Selling used Sqoe Sest 610 electric guitar. Wonderful roasted maple neck and pickups. Providing padded cover and accessories for both guitars, including a headphone amp for the Sqoe.

Price: 14,500 INR

Selling used Fender LT25 hybrid modelling amp. Great for beginners and one of a kind. Has dozens of presets and effects. Also offers audio interface functionality.

Price: 16,000 INR

Also selling a one of a kind prototype Birch wood classical Spanish flamenco guitar. I am the only owner of it in the entire continent of Asia. Dm for more details on this particular beauty.

u/PriyavarMakol — 2 months ago

Selling all of my old gear

Selling off my old gear(Prices are negotiable depending upon buyer)

  1. Sqoe Sest 610- Roasted Maple Fretboard, 22 jumbo frets, glossy basswood body, HSS Earthquake Pickups. Pickups sound amazing for the price and neck feels very smooth and is resistant to environmental changes thanks to the roasted maple. Priced at 15k with padded cover and accessories.
  2. Yamaha F310 Made in Indonesia- Spruce top, locally sourced tonewood back and sides of dark red meranti and amazingly durable yet bright in sound. Slim neck profile and rosewood fretboard. Gloss finish across the body and neck and superior wood treating alongside 634mm scale action. Highly recommended for beginners. Priced at 8.5k with padded cover and accessories.
  3. Catala G01- The only 90s vintage birch wood flamenco classical with traditional fan bracing in India. I am the only owner of this vintage discontinued piece. Birch produces a remarkable mid forward sound unique to this instrument. There is a cosmetic dent at the very bottom, however it does not affect the overall appearance or playability at all and can be easily remedied if needed. Priced at 23k.
  4. Blackstar Polar Go- A compact sized audio interface smaller than a palm of the hand featuring one combo XLR and 1/4 TRS input with phantom power and headphone output. With blackstar's flagship near zero latency drivers, onboard DSP software and a battery that can run for up to 4 hours, it also features two ProCapture stereo condenser microphones integrated into the interface itself, making it a truly portable all in one solution with a mic quality greater than any phone. Extremely handy to record ideas and tracks when travelling or if you need something that occupies a lot less space on your desk. Priced at 8.5k and will include a Hayden cable worth 1000 absolutely free.
  5. Fender Mustang Lt25- One of a kind combo amp model with 25 watts into a 8 inch speaker. Featuring 20 amp models, 30 presets and 20 customizable presets. Features a bright 1.8inch color screen to seamlessly switch across multiple presets and save your own custom tones. Perfect for anyone getting into amp modeling and effects. Direct recording to PC via usb and featues a headphone jack. Priced at 16k.
  6. Nux GP1 An entry level portable headphone amp suitable for silent practice. Preferred rock and metal genres, can also do nice cleans as required. A portable and cable free solution for practice. Priced at 1k.
u/PriyavarMakol — 2 months ago

Giveaway Results

PS- Already approved by admin
Previous post- https://www.reddit.com/r/GuitaristsIndia/s/n5aoORsNF1
I posted a giveaway about free classes for a month(twice a week) to one lucky winner and here I am with the results. Congratulations! My slots for subsidised lessons are still open so kindly feel free to hit me a dm!

Many many congratulations to u/Difficult-Outcome-20 for winning the giveaway!

u/PriyavarMakol — 3 months ago

Giveaway alert! Free music lessons for 1 month to a random Redditor and subsidised music lessons for select few

Hey y’all. I want to announce that I have a few subsidised slots open for students who are passionate about guitar, ukulele and piano but don’t have a lot of capital to invest in a dedicated teacher. It will be on a sliding scale. I will also be giving away free music lessons of a month(twice a week) to one lucky Redditor who upvotes and comments “Giveaway” alongside one reason why they want to learn it. I want to utilise my free time of the day into being an accessible mentor for those who are passionate but lack the money. I am also going to host offline jamming spaces and competitions with huge prizes so stay tuned!

Love
Your friendly neighbourhood guitar madam

reddit.com
u/PriyavarMakol — 3 months ago

Looking to buy broken and old instruments and gear

Same as title. If anyone has a broken guitar(acoustic or electric), a digital piano(only 88 keys and fully weighted, not older than 2016) and guitar processors, audio interface, headphones etc, please leave a comment and contact me. Preference is people wanting to get rid of their broken gear that they don't want to bother repairing. Please note that I won't buy anything that is damaged beyond reasonable repair. Will buy pan India. Thanks.

reddit.com
u/PriyavarMakol — 3 months ago

Zara Zara fingerstyle(sorta)

Arranged first verse by ear. Picked it up after a month of bad health. I don’t usually play Bollywood since I am more of a proper classical girl and I’m off ever so slightly but a girl can’t have it all lol. Hope y’all like this young teacher’s musings.

Feel free to AMA about learning guitar.

u/PriyavarMakol — 5 months ago