u/ProfessorPineapples

2020 Samsung Crystal UHD TVs update isnt working and only this screen pops up

2020 Samsung Crystal UHD TVs update isnt working and only this screen pops up

Ive tried downloading the latest firmware on a USB drive and manually inserting it in the TV but the same screen happens where it loads halfway then stops and trys to load again 3 times in a row then this blue screen pops up. Ive already unplugged it multiple times and did the hold the power button for 10 seconds thing but nothing is working. I was on the phone with customer support last night and they were no help and only brought up repairs which would cost $240 before counting tax and parts needed which isnt something I can afford right now.

The model # for the tv is: UN55TU7000FXZA

USB used: onn 32GB USB 2.0 Flashdrive that uses the FAT32 file system

Firmware downloaded on USB was Version 2730.6_2730.6_2301.1 found on https://www.samsung.com/us/support/downloads/?model=N0053845&modelCode=UN55TU7000FXZA#find-codes

If someone can please help me that would be amazing

u/ProfessorPineapples — 7 days ago