u/Psychological-Newt75

Production Project in Suspension

I just got an email saying my production firebase project (which has a few real users using it) has been suspended due to potential abuse because of leaked credentials or service accounts. I did what i could with `gcloud` cli but couldnt go far. billing hasnt gone up crazy so whatever happened, got stopped soon. I already submitted and appeal but it says it might take upto 2 days. Why on earth would you just suspend someone's project and take potentially 2 days? that makes no sense. If I was hacked why not disable that principal? just that service account or api key that was being abused? why suspend the entire thing with a potential outage of 2 days. This is absurd. I dont have cloud identity or workspace, so i had not purchased support, which is becoming even more frustrating. Is there any thing at all, that can be done here so i can get production back and running in a few hours instead of a few days? I tried contacting support but without the premium plans nothing is good. i already submitted the appeal but is that all? nothing else I can do besides waiting?

Thanks.

PS. it might sound like a vibe coder who messed up, I assure you that is not the case here. This isn't a vibe coded app. this is a genuine ask for advice.

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u/Psychological-Newt75 — 2 days ago