How do technical founders learn actual business pain points?
A few friends and I are technical founders (mid-20s, SWE background) and over the past months we built a pretty advanced internal search/retrieval system.
The engineering side went great. We learned a lot, solved hard technical problems, and built something we genuinely think is useful.
But now we hit a wall:
We honestly don’t know how to find the real pain points companies deal with day-to-day.
We assumed:
“if the tech is good enough, companies will find use cases.”
Reality seems very different.
We tried:
- cold emails
- LinkedIn outreach
- demos
- talking to random founders/operators (some were really interested and we are in touch, but no real action or action involved yet, looks like they are waiting a bit more)
I think we made the classic technical-founder mistake:
building infrastructure before deeply understanding the business problem.
So now I’m curious how others approached this phase.
How did you:
- find your first actual business problem worth solving?
- get access to real users/workflows?
- learn what companies actually struggle with internally?
u/Puzzleheaded-Web-872 — 12 days ago