u/Puzzleheaded_Log160

Advice Needed: Dispute over Drain Unblocking

Hi there,

I hope this is the correct sub. I’m in the UK.

I am having a dispute over the drain with the landlord. I have been here for two years and suddenly the toilet keeps getting blocked up.
The landlord sent a plumber out in May to unblock the toilet and the plumber identified the drain as the blockage.

I then needed someone out two months later as the drain was blocked again. This time I asked what it was and they told me that the drain is poorly designed and relies on next door to flush to push my waste along. Next door has been vacant since April, which coincides with the timing of the blocked drain.

I have since received an invoice from the estate agent saying I’m responsible as it was due to excessive toilet paper. When I responded saying that toilet paper is normal usage and conflicts with what I was told, they told me the landlord has still decided I am responsible for the repair.

Any advice on how to approach this would be appreciated! I’ve tried to request a copy of the contractors report and my email has not been responded to yet.

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u/Puzzleheaded_Log160 — 2 days ago