u/Qnapper

Paid for Dedicated IP and it failed about 7/8 weeks and and Chap at Surfshark was kind enough to fix it for me. Now this morning it FAILED again and help desk just replied "we are aware of a problem and fixing it.

Now whilst I understand that these things happen would it not be better for SurfShark to inform users there is a problem via whatever means (even here would be good) instead of users finding out firstly its failed without notice and secondly being told by a robot remotely it aware and then shuts off connection.....

Rant over..........