u/QuietThunder2014

Forticlient VPN 7.4.7 upgrade causing Bitdefender Anti-Tampering False Positive

Anyone else having this issue? It appears to only happen when we are upgrading from 7.4.5 or 7.4.6 via EMS to 7.4.7.

We are cloud hosted on EMS and push the update from there. During install, Bitdefender crashes, states there's an error that requires a reboot and protection is compromised. So far as I can tell the upgrade for Forticlient goes smoothly with no issue and hasn't required a reboot.

in the Bitdefender console, it states "Anti-Tampering has detected an unauthorized attempt to disable or remove the security agent’s callbacks. The product‘s integrity has been compromised." And cites an error with a file bddci4. I've attempted to add an exclusion, but that seems not to be working.

I've tried to raise a ticket with Bitdefender, but it's been two weeks, they aren't reading anything I write to them, and are still just asking for more and more logs. I'm getting to the point where I'm ready to just disable anti-tampering callback evasion, throw Bitdefender in the trash and find a new security vendor.

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u/QuietThunder2014 — 3 days ago