How do you handle the "what interest rate am I getting" question
Mortgage brokers/LOs — how are you handling the “What rate are you getting me?” question right out of the gate before even having an application?
I run into this more then I would think for mostly purchase transactions.
Someone calls, and before I know anything about them — credit score, DTI, loan-to-value, property type etc. — they immediately want a rate, fees, APR, closing costs, the whole thing.
My usual response is something along the lines of:
“Rates depend on a combination of factors like credit, down payment, property type, loan type, debt-to-income ratio, etc., so I really need a completed application before I can accurately quote you.”
But a lot of people still keep pushing for a number anyway. Then if you give a rough ballpark, it turns into:
“Another lender said lower.”
“Your rate seems high.”
“What are your fees?”
Etc.
The thing is, I run super lean and I’m not scared of competing on pricing. I just feel like it derails the process immediately before we’ve even established whether they’re qualified or what loan scenario we’re talking about.
So I’m curious:
- How do you guys handle this conversation?
- Do you give a rough range upfront or refuse until you have an app?
- What’s your best rebuttal when someone says “your rate seems high”?
- And realistically… are these just tire-kicker shoppers that you invest minimal time into?
Would genuinely appreciate some insight from people who’ve been doing this longer than me.
thanks for reading his far