u/Rajagosavi

Yesterday there was a case where friend's friend called me to help him secure 1 unit of B Neg irradiated since the family was not from Mumbai and had moved to Mumbai for medical emergency. Since i know only 3 hosptals in Mumbai has irradiation machine I directly contacted them.

1. Kokilaben Hospital which had only English and Hindi option on IVR when called directly on their number.
2. Hinduja Hospital this was more surprising as it is situated near Shivaji Park, Mahim which has more Maharashtrian population but they also had only English and Hindi option.

I had a personal contact in Tata so did not use their IVR. On the other hand I also called Rajawadi Hospital which is government hospital and it had only Marathi option.

I also need to mention when operator received call and rerouted it to blood banks their blood bank staff spoke in Marathi without hesitation.

It's a request to all private hospitals that it should serve people and especially local people on priority. They must include the option of Marathi because it is a state language and official language of Mumbai. These private hospitals have gotten the land at very nominal cost from Government of Maharashtra. They do not have right to ignore state's official language.

so last two days two incident made me wonder how are we allowing this? Yesterday while I was helping a family to secure a blood unit of B Neg irradited. I called blood banks with whom I work on regular basis they all told me the same thing that there's blood shortage and we do not have B Neg unit. So I shifted to plan B which is searching it on E-Raktkosh as advised by hospital professionals. E-Raktkosh is a website where you can check the need bblood group blood bag is available in which blood bank in your city. and it consists both Private and government blood banks. 3 hospitals showed me they have B Neg unit available but last update was done in 2022. all of them on calling confirmed they do not have B Neg unit. the day before yesterday I ordered TWS for a friend which was delivered to him in 12 minutes by Flipkart. and here we are in 2026 do not have much needed website so much useful for people updated. What are our priorities? who needs TWS delivered in 12 minutes?

We are proud of our IT capabilities but what's the use of it if we are using it for useless things? what kind of real world problem Indian IT sector is solving?