▲ 1 r/VoiceAIAgent
How are call centers handling lead qualification at scale without hiring more agents?
We're seeing more businesses generate leads than ever, but qualifying every lead quickly is becoming the bottleneck.
Some teams are hiring more SDRs or call center agents, while others seem to be experimenting with AI voice for the first stage of conversations.
If you're running outbound campaigns, how are you handling:
- Lead qualification
- Appointment setting
- Follow-ups
- Warm transfers
Has AI actually improved conversion rates, or is it still too early?
u/Random-Insights88 — 1 day ago