How do you avoid drowning in messages from parents and RBTs without being unavailable?
I’m curious how other BCBAs manage communication outside of sessions/supervision.
Between parents checking in, RBTs asking questions, schedule changes, updates about behaviors, and things that genuinely do need a quick response, I feel like messages can easily turn into another hour or two of work every day.
I don’t want to be the BCBA who is impossible to reach, especially when an RBT or parent actually needs support, but I also don’t think being available through messages all day and into the evening is sustainable.
For those of you with larger caseloads, what boundaries or systems have actually worked?
Do you have specific hours when you respond, separate urgent vs non-urgent messages somehow, move anything complicated to supervision/parent training, or just accept that constant messaging is part of the job?