Is hiring a private investigator worth the money to trace anonymous Outlook emails and TextNow numbers?
I'm involved in a civil stalking/harassment case in which anonymous emails and TextNow messages are being investigated.
The emails were sent from three different Outlook accounts, which have since been deleted since 9/2026. The TextNow numbers have also been changed.
i am considering hiring a private investigator to identify who sent the messages. The investigator claims to have access to many of the same investigative resources as law enforcement, including AI-powered databases that can sometimes connect anonymous email accounts to real identities.
They specifically mentioned that if an anonymous email account has a connection to another email associated with someone's real name, they may be able to identify the person.
no subpoenas have been issued to Microsoft or TextNow. The investigator would be working privately for me in a civil case.
I'm curious about a few things:
- Can private investigators actually identify who created anonymous Outlook accounts using commercial investigative databases such as Tracers, TLOxp, or CLEAR?
- Can these databases connect two email accounts based on their use on the same computer?
- Can investigators obtain IP addresses or account registration information without subpoenas?
- Is hiring a private investigator worth the money in a situation like this, or would legal process directed to Microsoft and TextNow be more effective?
I'd especially appreciate responses from licensed private investigators, digital forensic professionals, or people who have dealt with similar investigations.
I'm looking for realistic information about what private investigators can actually accomplish versus what some companies advertise.