Sanity check: unresponsive HR rep or just wrong expectations from me [NA]
My usual HR rep is on maternity leave. She is amazing. When there was anything we needed, we would get a response immediately with an ETA when she would deliver. Never needed to chase her for anything.
My communication with my current HR rep;
June 19th; 10 am; Mail: Asked for an employment verification letter. no response, she is online
June 19th; 1 pm; official resignation via mail to HR rep + Global Director HR after discussing my plans with my direct manager
GDHR responds immediately, and loops in my managers HR, as my HR is to be on PTO the week after. (perfectly fine for me)
Managers HR responds on 23rd (Tuesday) with acknowledgement, and that my HR will follow up with me and manager for the rest of the topics (Employment letter and letter of recommendation).
29th June 12 pm, Pinged my HR via Teams for an update and an acknowledgement, online and after PTO, no response
30th June 9 am pinged her via Mail, still waiting for an official confirmation regarding my last workday and employment letter.
30th June 16:40 called her via teams, she is online, does not respond.
30th June 16:42 she writes via teams: "Sorry my response was never sent, i received your resignation and will send you everything. I confirm the end date xxx"
perfect finally i think.
- June 10:32 pm(!), she writes a mail; she did not find my official resignation. but the official letter of resignation is to be signed by the CEO, and she will send it probably tomorrow. Good okay fine she is in Germany where quittig via mail is not accepted. It is in Austria (where I am). I write it up and respond with it attached at 11:06 (pm). So that it's done and filed by the months end.
3rd July 2:50 pm thinking, perfect now that we have been in contact once it might be better, no. wrong. Asked for a confirmation that she received it.
6th July, 1:30 pm pinged her on teams for the employment letter again, plus an ETA for it and the ETA for the official letter of resignation, that I've still not received.
Now I don't know, I feel so annoying, and i'm annoyed at her not responding at all. Do you think i should take a step back? Or am I in the right to be annoyed?