Venting
Go-live has been a disaster.
I’d like to ask some questions. For reference, it is week 4 post go-live and we have seen little progress since the end of the first week.
What should we expect from EPIC at this point?
Should we still be experiencing critical issues?
Should we still need daily meetings?
Is it common to still have 100s of tickets going in each week?
We had one win this week. And it was getting 3 site locations for a PCR swab listed all together as one option instead of having to choose just one location when all 3 are required. This took 3 weeks to complete.
We are still overriding sooo much in the MAR.
Can anyone offer advice? Will this get better? Is this what it’s like for all go-lives? Are we overreacting?
Please help! Thank you!