

▲ 6 r/Preply
Student's subscription did not automatically renew
I have a student whose subscription was supposed to renew yesterday; however, I don't see any new added lessons with him. He did not cancel his subscription and I don't believe he paused it either. Could this have been a payment issue on his end? And should I message him to let him know that his subscription did not renew properly?
u/SilverStock8159 — 2 days ago