u/SingMeA_Melody

What do you think my job title should be?

I am currently an administrative associate. Pay range is 18.35 - 29.50. I make 20.35 (came in at 19.70)

My current job tasks are:

Physician Admin Support:

  • I support 7 doctors one of which is high leadership (Deputy Director/Chief). 3 are very low maintenance as they are night shift.
  • I do calendar management and meeting scheduling for 4 of them.
  • I handle reimbursements for all of them (license, travel, etc)
  • I handle some medical records that come in
  • Write patient letters/schedule peer2peer reviews (pretty rare that these come through)
  • Update CVs as needed
  • Clinic closures for my MDs that are in clinic for various reasons (rounding, time off)
  • Requesting materials for my research MDs

I also admin for 65 Advanced Practitioners (CRNPS, PAs)

  • Reimbursements
  • Onboarding tasks for new APPs. (The last year I've had atleast 1-2 new APPs onboarding every month)
    • This includes ordering their coats, setting up their headshots, getting share drive access, badge access, classes that need to get set up
  • Clinic Closures - They make up a majority of my clinic closures and sometimes I have more than 5 in a day. This also include submitting for master template changes or setting up blocks in the templates for things like pumping (breastfeeding). I do not create their templates but I do fill out the forms for them to be changed. This can be time consuming depending on the complexity of the change
  • Assisting with setting up meetings and teachings including speaking with vendors and pharm reps to help coordinate lunches and overseeing their flow/helping with tech support
  • File management - this is a big one. I handle a lot of their HR files and am responsible for keeping their files organized and up to date. This is like keeping track of their clinic closures that are less than 30 days, any license updates, collaborative practices, etc. We have a digital share drive this all goes onto and I have to make sure to put each persons stuff in their right place. I usually get somewhere between 10-30 files a week
  • I am responsible for helping to plan APP Appreciation week in the fall. This is helping to set up lunches and compiling appreciation e-mails to the APPs from their support staff.
  • I help coordinate their annual evals - This is a big task that usually takes a couple of weeks as its coordinating 65 people across 5-10 doctors for their evals.
  • Sometimes help schedule interviews with new APP candidates

Misc other tasks:

  • I help with recruit days
    • This is usually walking new MD candidates around and showing them to all their meetings. Its an all day ordeal.
    • My supervisor has let me know she has created an SOP for me and another coworker who helps assist with this to take over the recruitment process when she is out of office. This includes coordinating travel, itineraries, dinners, etc.

Other info: I've been in my position for almost 1.5 years and finishing up my bachelors in healthcare management this summer (doing my internship at my current position). My coworkers are a level below me (according to what I've been told) and the expectation with my role is that its a more advanced role with more responsibility but I get paid more. Most of them do similar to what I do but just for physicians. I am the only one over the APPs. Some of them also have responsibilities like creating inpatient schedules and setting up tumor board meetings/grand rounds.

What do you guys think? Am I in line with what is expected? Would another title fit my position better?

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u/SingMeA_Melody — 11 days ago