u/Single_Car4437

HELP — ~500GB of RAW photography files disappeared from my WD Elements after copying from SSD

Hi everyone, I’m a photographer and I’m freaking out a little, so I’m hoping someone knowledgeable can help me figure out what happened.

I have a 16TB WD Elements external hard drive and an external SSD that I use for my photography files.

I had a main Photography folder on my SSD that was approximately 900GB and contained individual folders for different shoots/weddings, with a lot of RAW files.

I copied that entire Photography folder from the SSD to the WD Elements. After copying, I opened the WD Elements and verified that the photos were there, including RAW files. Everything appeared normal.

Because I thought the backup was successful, I then formatted the original SSD so I could reuse it.

Afterward, I went back to the WD Elements and discovered that entire folders are now missing. I can only see 3 folders inside my Photography folder.

The WD Elements is showing:

* Capacity: 16TB

* Used: ~473GB

* Available: ~15.53TB

* Expected Photography folder size: ~900GB

* Approximately 500GB appears to be missing

* The missing data consists of entire folders of photography/RAW files

I have NOT written anything else to the WD Elements since discovering this.

I also have no second drive with enough free space to use for recovery right now.

My biggest question: Is there a realistic chance that these missing folders/data can still be recovered from the WD Elements?

And what should I absolutely NOT do right now?

I was about to use Disk Utility and noticed a “Restore” option, but I have not clicked it.

These are important client photography RAW files, so I really don’t want to make the situation worse.

Please tell me what the safest next step is. Thank you!!

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u/Single_Car4437 — 11 days ago