Strongly recommend against Coursera
I want to share my experience with Coursera because I believe it’s important for anyone considering purchasing a course from them.
I bought a course on AI in Supply Chain, which is my field of work. I chose the most expensive option because I assumed it would cover more topics, and I was also interested in receiving the final certificate.
This is a large course that takes much longer than a day to complete. It includes many sections, such as podcasts that can last up to an hour and a half. Since I work full-time and have family responsibilities, I complete the course during my spare time.
It’s important to note that refunds are only available within the first 7 days. Unfortunately, after that deadline passed, I encountered a major issue with the course exercises that are required to test knowledge and understanding.
I can answer the first question, but after that, I can only exit the test and cannot continue or complete the exercise. As a result, I’m unable to complete the course itself.
I contacted support and initially received only an automated AI response within minutes, suggesting standard troubleshooting steps like checking my browser version, clearing cookies, etc. I even switched browsers, but nothing worked. I followed up with support several times afterwards, but I never received any further response.
As a result, I lost both time and money. Based on my experience, I would recommend that anyone considering buying a course from Coursera look elsewhere. For me, it has been an awful experience and a complete waste of time and money.