ChatGPT Ads for three webshops in four countries: 94,900 impressions, 2,287 clicks, EUR 0.44 per click, first 25 days
Disclosure: I run PromptMarketing, the agency that set this up. The client is anonymous, a European parts and accessories retailer with three webshops selling in the Netherlands, Germany, Austria and France.
Numbers, 1 to 25 September:
- Impressions 94,900
- Clicks 2,287
- CTR 2.41 percent
- CPC EUR 0.44
- CPM EUR 10.57
- Spend EUR 1,003
- Attributed order value EUR 3,006, so 3.0x on the dashboard's own attribution
Setup:
- Product feeds through Channable over SFTP, the same feed the shops use for Google Shopping, with titles, descriptions and prices mapped.
- Product selection from revenue data and bestsellers, filtered by category, brand and product ID. Seven groups ran on fixed product IDs.
- Three product campaigns and two text campaigns, named the way the Google Ads account is named so the client team recognised them.
- Context hints written as plain language (model, connection, use case) instead of keyword lists.
- OpenAI pixel plus the Conversions API with a shared event_id for deduplication. Separate goals for orders and for product views, so a view never counts as a sale.
- Ten more product groups added in the last week.
What we did not expect:
- Product ads and text ads cost the same per click, EUR 0.44 against EUR 0.46, with different jobs.
- CTR by country ran 1.91 to 2.56 percent and every market stayed under EUR 0.65 per click. France and the Netherlands were cheapest at about EUR 0.43.
- 96 percent of clicks came from mobile. If your landing pages are built desktop-first, fix that before you spend.
- The feed is the ad copy. Every improvement we made in the feed showed up in CTR within days.
Caveats:
- The order value is OpenAI's number, 30 days post-click and 1 day post-view. It has not been reconciled yet against the webshops' own orders, returns or margin. That reconciliation is the next step and I will post the result, whichever way it goes.
- 25 days with a phased rollout, so this is launch performance, not a baseline.
- Conversions arrive 24 to 48 hours late, so daily reads mislead.
Happy to answer setup questions. The full write-up with the per-country table is on our site. I will put the link in a comment.