need advice
i just bought some pins in the mail and one of them was one of the winnie the pooh hundred acre wood set and the pin just got here with no backer card and i’m honestly super disappointed because not only do i like those cards but the seller did not disclose that the pin did not have a backer card and i want to say it’s not a big deal because it’s going in our frame but like i paid over retail for it and i just wish i had been told there was no backer card because if not i wouldn’t have bought it. on the other hand i just did a trade with someone and one of the pins came without a gem on it and the trader also did tell us that it was damaged. it was a multi pin trade and she did send us photos but looking back on it now it’s super blurry and again i just wish she would’ve told us. everytime i make a mistake on my end i always try to fix it but i honestly don’t know what to do with both these situations.