Cash App scam? Or is it actually legitimate? (US)
I received a physical letter in the mail claiming to be from Cash App / Block, about unclaimed property in my Cash App account.
The letter says California requires them to notify me that the funds may be transferred to the State Controller if I don’t claim them. It says there has been no account activity for a while and that I can either return the signed form or simply log into Cash App, link a bank/debit card, and cash out.
I contacted Cash App support and they told me it was a scam, but I’m not fully convinced because:
It came as a physical mailed notice.
It references California unclaimed property/escheat rules.
It doesn’t ask me to pay a fee.
It says I can recover the money by using the official Cash App app and cashing out.
It lists Block, Inc. and mentions Square changing its name to Block.
My concern is whether the letter itself is legitimate or if someone is spoofing Cash App/Block using real-looking info. The email/contact info on the letter includes an unclaimed property address tied to Square/Cash App, but support still told me it was a scam.
Has anyone else in California received one of these?
Does Cash App/Block actually send unclaimed property notices like this?
What’s the safest way to verify this without giving personal info to the wrong place?
I’m attaching a redacted photo of the letter. Any advice would help.