Transmit Scale stuck at “—” after multiple confirmed Update_iot_info_v0 transactions
Hi everyone,
I’m having an issue with my hotspot Attractive Lavender Marmot (RAKwireless, Roma, Italy) and I’m hoping someone can help.
The problem:
My transmit scale has been showing --- for over 2 weeks now, even after successfully completing the Assert Location process.
What I’ve done:
• Submitted Assert Location multiple times via the Helium Wallet app
• On Solscan I can see 4 confirmed Update_iot_info_v0 transactions on-chain
• The hotspot is fully online — it’s actively witnessing 40+ beacons per day and sending regular beacons
• It is not on the denylist
• Antenna: 8 dBi | Elevation: 25m | Maker: RAKwireless
What I’ve checked:
• Transactions are confirmed on Solana (not failed or pending)
• Hotspot has been online and active throughout this period
• Last PoC activity was less than 1 hour ago
Despite all of this, the transmit scale remains --- and daily rewards are essentially 0.00 HNT, even though the hotspot is witnessing constantly.
Has anyone experienced this after the Solana migration? Is there a way to manually trigger the transmit scale recalculation?
Any help is appreciated. Thanks! 🙏